Paus188 FAQ – All Answers
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The minimum age is 18 years. paus188 verifies age at registration and may request identity documents at any time. Accounts found to belong to individuals under 18 will be closed immediately and any balance refunded following the verification process.

No. paus188 enforces a one-account-per-person policy. Creating multiple accounts is a violation of the Terms and Conditions and may result in the closure of all associated accounts. If you're having trouble with your account, contact CS—do not create a new account.

Log in to your account, go to Settings or Profile, and select the option you want to update—password, phone number, or other details. Changes to sensitive information such as your phone number may require OTP re-verification for security. If you forgot your password and cannot log in, contact paus188 CS via live chat.

KYC verification (identity document verification such as a national ID) is required when you submit your first withdrawal or when your total transactions exceed a certain threshold. The required documents are typically a photo of your national ID and a selfie holding it. The verification process is usually completed within 24 hours.

paus188 supports a wide range of deposit methods: local bank transfers (BCA, BRI, BNI, Mandiri, and more), QRIS, and popular e-wallets such as GoPay, OVO, and DANA. All methods are accessible directly from the Deposit in your account dashboard.

Deposits via QRIS and e-wallets are usually processed instantly or within minutes. Bank transfer deposits take 5–15 minutes depending on the transaction time and sending bank. If your deposit has not arrived after 30 minutes, contact CS immediately with your transfer receipt.

The minimum deposit at paus188 is set very affordably so all types of players can enjoy the platform. Details on minimum deposit amounts for each payment method can be found directly on the Deposit—the amount varies depending on the method selected.

Log in to your account, open the Withdrawal menu on your dashboard, choose your preferred withdrawal method (bank account or e-wallet), enter the amount, and confirm. Make sure the destination account name matches the name registered on your paus188 account. Your first withdrawal requires completed KYC verification.

Withdrawals are typically processed within 15 minutes to 2 hours. During peak hours or on weekends, it may take up to 24 hours. If your withdrawal has not arrived after 24 hours, contact CS with your transaction ID for further investigation.

paus188 does not charge any administrative fees for deposits or withdrawals. Please note, however, that your bank or e-wallet provider may apply transfer fees according to their own policies—this is outside paus188's control.

The welcome bonus is automatically available to all new accounts making their first deposit. After registering and logging in, go to the Promotions, select the welcome bonus, click "Claim", then make a deposit that meets the minimum requirement. The bonus will be credited to your balance automatically once the deposit is successfully processed.

Turnover (or rollover) is the total betting amount you must reach before your bonus balance can be withdrawn. For example, if you receive a bonus of IDR 100,000 with a 5x turnover requirement, you need to place a total of IDR 500,000 in bets first. You can track your turnover progress on the promotions page in your account dashboard.

In general, bonuses cannot be combined unless explicitly stated otherwise in the relevant promotion's terms and conditions. You may only claim one bonus per category within a single period. Read the full terms for each promotion on the Promotions for more information.

Yes, every bonus has a validity period stated in its promotion terms. This is generally between 7–30 days from the date the bonus is credited. Bonuses that have not met the turnover requirement within this period will be automatically forfeited. Make sure to read the time conditions before claiming any bonus.

paus188 offers over 300 game options across multiple categories: Live Casino (baccarat, roulette, blackjack, and sicbo with real dealers via live streaming), fish shooting games, slot games from dozens of leading providers, and much more. Everything is accessible from the Game Lobby.

Yes, paus188 is fully compatible with mobile devices. A downloadable app is available for both Android and iOS, and the platform can also be accessed directly via your mobile browser with no download required. The mobile interface is optimized for comfortable use even on smaller screens.

All games at paus188 use a certified RNG (Random Number Generator) system from internationally licensed game providers. This ensures every game outcome is truly random and cannot be manipulated—by players or the platform. Game providers are also audited regularly by independent third parties.

Visit the page Platform for the guide on downloading the paus188 app on Android or iOS. Follow the installation instructions provided. Once installed, log in using your existing account—no need to create a new one.

paus188 uses 256-bit SSL encryption for all data transmissions, and passwords are stored in cryptographic hash format, making them unreadable by anyone—including our internal team. Balances are stored in a system protected by multiple security layers, and every transaction is monitored in real time to detect suspicious activity.

Contact paus188 CS immediately via live chat and report the situation. Our security team will help temporarily freeze your account to prevent further loss, investigate suspicious activity, and restore your access after successful identity verification. Acting quickly is critical in this situation.

Never. paus188 will never ask for your password, PIN, or OTP code via SMS, WhatsApp, email, or any other communication channel. If someone claims to be from paus188 and requests such information, it is a phishing attempt. Ignore it immediately and report it to our CS.

To permanently close your account, contact paus188 CS via live chat and submit a closure request. Make sure all available balance has been withdrawn before requesting closure, as funds cannot be recovered once the account is closed. Alternatively, you may consider the self-exclusion option if your reason is related to gaming control—see the Responsible Gaming.